Refund Policy

We maintain a very high level of quality assurance. All our hair is prepared and professionally packaged. Everything goes through a rigorous process to make sure you are receiving the best quality product possible. All hair orders are thoroughly inspected before shipping. It is our primary focus to make sure you are completely satisfied.

You may only receive a full refund if the product is returned in the same order it was sent to you. Once we receive your item we will determine if you will receive a full refund. Note: If the hair  has been used or damaged then you will NOT be refunded. It must be in the exact shape that it was sent. 

Exchange Policy

Not the style you were looking for and wanted to exchange to something else? No problem! Just send it back to us, and we will send out your requested style.

If the requested lengths change, we will have to adjust the cost of your order.

We do not refund shipping charges.

For altered products (bundles are unwrapped / extensions have been worn) all sales are final.